I actually created an account on citysearch just to write this... I've been going to Al's regularly since my days as an undergrad at the U of M. I'm 30 now. In the last 12 years I've come to know the difference between typical Al's 'service' and 'meanness.' The service used to be endearing, almost as worth the visit as the food. But it's gotten worse and when we went there recently, it crossed the line. My wife (who is 6 months pregnant) and I went in there for breakfast for a special occasion. We did the standard wait-in-line-for-10+ minutes thing and then went to sit down when it was our turn. Mind you, I know the protocol. The rude man behind the corner- who I've encountered before and always seems mad at the world- yelled at my wife and I not once, but TWICE, for trying to sit down before he said it was okay to do so. Note: there was nobody in front of us and where we ended up sitting is exactly where we attempted to sit in the first place. And it wasn't like he cleaned up the spot before we sat there. He just apparently really wanted the power to tell us when we can and cannot sit. Did I mention my wife was visibly pregnant? It ruined the experience completely. She, not the Al's usual that I fancy myself to be, leaned over during the meal and said ""they're kind of mean here."" And suddenly I couldn't defend it any more. She was right. I don't plan to go back. The service has gotten sloppy and downright mean and the food can no longer compensate for it. They've ruined what used to be a wonderful thing.
Pros: All the food, especially the pancakes. Good coffee.
Cons: Service, and they only take cash or check.
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