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Office needs new staff - Review by citysearch c | Castle Dental

Castle Dental

Claim

Office needs new staff 4/25/2007

This office is in need of better training on insurance billing. Needs much improved patient skills on effective communication. The staff arrives late in the morning resulting in patients being over booked in the afternoon and being unable to hold their appointments. I had to leave my 2 week appointment I made for a root canal due to over booking. The dentist could not see me that day in which no staff member called me to let me know of the situation. I have asked my insurance provider to review this office. I do not recommend it until new employees take over. Cons: a waste of your time more
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