With so many great laser companies out there, you should definitely do your homework and look for a credible, reasonably-priced company. While I found that American Laser is a respectable company with a strong brand, I'm just appalled at their EXTREMELY BAD customer serive at their Arlington branch. Never return phone calls, didn't even call to let me know that they had moved offices so I was standing in the cold winter outside a closed office for 20 minutes trying to get in touch with a staff member over the phone (they NEVER apologized for their mistake on this either!) and the supervising staff, Mimi is just plain rude rude rude. Combine their ridiculous attitude with their outragous prices, why bother? Can't wait till my contract is over. Never going back to them again!
Cons: EXTREMELY rude staff including their staff manager, Mimi. Better luck elsewhere!
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