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Terrible customer service - Review by citysearch c | Vino's Ristorante Italiano

Vino's Ristorante Italiano

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Terrible customer service 4/17/2007

We invited a long time friend to join us for dinner here. We were seated and began chatting instead of looking first at our menu. When the owner/waiter came to take our order, we apologized and said we needed a few more minutes to look at the menu. When he cam back ten minutes later he was noticeably furious and said he didn't want to have to come back five more times and ordered us to place our order now. He then yelled and pointed saying ""you now"" to each one of us and then stormed off. He returned later with our salads an literally threw them in front of us. This type of abuse went on at each point of contact. As I was signing for the bill I looked up and saw him across the room shaking his finger threatenly implying that we should leave immediately. This was the most outrageous, embarrassing service I have ever witnessed. I will certainly not return, although I do have vengeful thoughts from time to time which I will not act on. Pros: It feels good to leave this place without physical injury, although you will be scarred emotionally. Cons: The most humiliating experience you will ever encounter more
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