i've been a huge fan for over a year, both at the santa monica location, as well as this one... the food is what i always come back for of course, my favorites being the dayton salad when i pretend to eat healthy, and the selection of wraps and panninis. they do an amazing job with country fried steaks and burgers, and i love trying the new additions to the menu as they surface! the portions are always generous and prices reasonable, since they come with s generous salad and a chunk of home made cornbread. the coffee is very nice, and the tea selection (for the gf) is primo. the service has always been courteous and prompt, though on the weekends, they are packed! incidentally, i've spotted celebrities there with regularity, including jessicas simpson and alba! some of the waitresses are also in the business, as i have seen them on scrubs or some other tv show ~ i bring out of town guests to give them the full entourage experience :)
Pros: satisfying comfort food in a hip ambience, without being cheesy
Cons: can get crowded, but that's part of the vibe
more