I have used La Colombe, first as a retail customer, and then for my business in Brooklyn. As a matter of fact , several major restaurants in New York City began using their coffee after tasting it at my place. I will no longer be using La Colombe. They are the rudest, the most arragonat, most ignorant group of people I have encountered in over two decade of running restaurants. And the coffee is no longer that good. According to a rep they have changed their roasting process. Mistake. It often tastes burnt and dry and over cooked. Sorry guys, but you slipped and it shows. There are too many alternatives to put up with bad attitude and an inferior product.
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