I have been to many spas. This was the worst experience I have ever had. I was left in the "tranquilty" room for an hour waiting for my massage appt. I arrived at 10:50 (as requested) and waited until 11:30 to get my first service. They escorted me to the sauna (since they had no room for me) and returned to take me to my facial (which was wonderful- if you do decide to go, Lenise was great). After my facial, they did feel bad that I was waiting because they gave me a brow wax (on the house) and then left me for another 30 minutes with no one returning--- I was just sitting there not knowing what to do and feeling invisible. I finally went to get my things and left. The owner who checked me out, knowing i did not receive my service- smiled at me and reminded me of the time limit I had left on my gift certificate. My massage appointment was supposed to be at 12:30 and I left at 1:30- with no massage. Bottom line, if you want to be pampered and feel special-- DO NOT GO HERE. SPEND YOUR MONEY SOMEWHERE ELSE!!!!!!!!!!!
Pros: Lenise, she was very informative on skin care
Cons: Service- this place will not make you feel special
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