Hello everyone. I unfortunately made the dreadful decision of celebrating my 32nd birthday here. After almost 2 1/2 weeks of planning, making reservations, sending an evite with 26 RSVP's...I was slammed with dismay of how I was treated. Please read my cancellation request ...
To whom it may conern,
I am very sorry to have to cancel my reservation for 04/21/07.Due to the miscommunication of your staff member (...) - I am very displeased with the overall service of your establishment. It is completely unacceptable that you have certain people that are meant to represent you in a positive way, yet treat those who are not in the industry entirely insubstantial. Although this behavior may be acceptable in this business...it is not good business. I feel very "burned" by this whole experience and I hope that in the future - the clients who do try to "step it up" every once in awhile...don't get stepped on.
The above embodies my feelings about the whole situation. It is truly unfortunate how "society" treats our society...and it goes to prove that although you can spend all the money in the world to build a luxury hotel you can't buy class.
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