I used to love coming to Cafe Milazzo for pizza, breakfast, and lunch sandwiches but they have unfortunately gone downhill. The descent began when dinner entries became more and more inconsistent. I began to get overcooked and inconsistent food. On one occasion I received a burnt calzone. On another occasion, I went with family on my recommendation and was completely embarrassed by the service and food - some of us ordered Caesar salads (entre type salads - not sides) and we received what looked like a side salad from Denny's or Carrows. The service was not necessarily rude, but indifferent and impersonal.
As another user has noted, their group dinners leave much to be desired! The bad experiences include the following.....
Served cold food, not keeping up on drinks (have to remind staff to fill pitchers, etc.), mass feedings (platters passed around), unprepared for our group (food not ready).
I really hate to sound so negative and it truly is unfortunate that the quality has gone down so drastically. As negative as I sound about this cafe now is about as positive as I felt about it a couple of years ago (food and service).
You can still get lucky with a good meal every now and then, but it is very inconsistent.
Pros: Can get lucky with a good meal every now and then
Cons: Very inconsistent - bad service
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