I bought a day spa package for myself for my birthday and as a way to relieve myself from the stress I'm going through with my husband's recent death. I had thought it would be a good way to spend the day and unwind and hopefully relax a bit. The website is misleading - it makes it look like a nice place but it's an old building with peeling paint and holes in the walls. The masseuse seemed friendly - I started to relax a little. Then the pounding started! They were doing renovations next door and during the entire treatment hammers were pounding and drills were reverberating and my head started splitting from the noise. I was tense and upset and left without getting the rest of the day's treatments. They are completely demolishing the building that joins their building and so there are men/construction workers running around yelling in what is supposed to be the relaxing garden... Relaxing huh?? I don't want men looking at me in a robe! And you have to walk OUTSIDE to get from the massage room to the other treatment rooms!! They do not tell you that when you make the appointment. Sorry, but I don't want to be outside in my robe on Magnolia Blvd -- especially not in front of a construction crew.
The management didn't seem to care - the offered to let me come back the next day when the workmen wouldn't be there but it was a bit of a drive for me and I had other things to do the next day. And then they still charged me full price for the massage! They should have told me that a) they had stairs to climb (I have arthritis and have trouble with stairs) and b) about the construction! I left crying and angry and upset - a wonderful way to spend my first birthday without my husband. They were not professional at all! Very bad experience, wouldn't recommend, spend your hard-earned money elsewhere! Will never go back. I should have read these reviews first.
Cons: loud, no privacy, overpriced, unfriendly staff
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