Dan was making jokes on the phone with me before I'd even met him.
One of my coil springs broke as I was leaving for work last week. I picked the mystery metal up from my driveway and took it in. I walked in with the piece, and he knew exactly what it was and what kind of car I drove, without even looking outside. He let me in the shop so I could see my car up on the hoist, and explained and fixed everything by the end of the day. I went back the next day for an oil change and they noticed a rattle that hadn't been caught the day before. Without knowing what exactly it was, Dan said he'd take care of it because they didn't catch it the first time. And he lent me his car in the meantime!
I brought a car in today for a pre-purchase inspection. After shop talking with Dan, the friend I had with me said, "Well, I'm sold on this place, that's for sure."
It shouldn't be so surprising when you find REALLY good people out there. Try for yourself. Go be surprised by Bradan Automotive.
Pros: Personality, Knowledge, Timeliness, Pricing, Fresh Local Coffee, Bakery Goods
Cons: I wish I'd known about them sooner!
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