Hello - I have a e39 M5 that I regularly service and modify at the M Shop. Honesty, Trustworthiness, and Integrity come to mind when I think of the crew at the M Shop. They are very reasonable in their prices and strive to make your visit a positive one. When needed, their recommendations are always honest and straightforward, with an emphasis on the long term relationship with me as a customer.
Let me tell you a story - on my first visit after purchasing my car I asked to have my A/C system inspected as the air was not as cold as I needed it to be. I was willing to spend the money on the standard A/C inspection, but post inspection; was told that all that was wrong was a fan plug - 5 minutes of labor. I was not charged nearly the full amount of the inspection (eventhough they did complete a thorough inspection) and didn't need to refill my freon. I was expecting to spend $300 and spent less than a third. ANY OTHER SHOP would have charged me and probably told me I needed more freon and charged me for that too.
Their honesty and integrity on that first visit earned them my business for life. If you care about your car like I do, you want it in good hands. Take it to the M Shop, they simply won't dissappoint. My advice is take it in for a oil service (its cheaper and faster than any dealer) - experience their customer service and professionalism. I guarantee you will be back for anything else your car needs.
Happy Motoring - Up Maharaj, Rancho Cucamonga.
Pros: Trustworthiness, Integrity, Prices
Cons: none
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