Have eaten here 8 times in the last couple of months. 5 sit downs & 3 take outs. The food here is fantastic. As many people say that it's over priced comfort food, it is somewhat justified. THe food is very good. My favorite is the sauteed mushroom burger. Their white chili (white bean, white meat, white cheese, white rice) is good also. Their beer battered fries to me is the best fries I've ever had. Their mac & cheese is also the best I've had. Their flourless chocolate cake is made just right.
Now their service is totally the opposite. Every single time I've eaten theere, we've always had to wait a long time just for the server to first come up to our table. The worst being about 10 mins of nobody coming up to us. None of these times had the place ever been packed either. The worst server was this bald guy with glasses. One time we sat down & when eventually somebody came to our table, it was another server dropping us the menu & telling us that our server will be with us. So we're waiting a while to place the order & when we finally got someone to take our order, it was another server taking our order & then telling us our server will be by to take care of us. When the food was finally done, a bald guy came by to drop off the food & walked away. I found mold on one of my lettuces & when I was trying to find our server, I had to ask another server who my server was. They pointed out to me that it was the bald guy. He never even introduced himself to us. I told him about the mold & he just came back with the check later on when we were finished & never told me anything about the mold. When I asked, he said the chef in the back was crazy & that the chef told him it was wasabi. Anyways, that's just one story.
During 2 of the 3 times I got take out, they only gave me one packet of ketchup for my fries. Ridiculous. Anyhow, there are other stories to tell. But the bottom line is the food is very good. Just don't expect any service.
Pros: Great food. Great Variety.
Cons: Consistently BAD SERVICE. Kind of pricey.
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