I am not the type of person that posts reviews about companies on websites. I can across this site when I was looking for an agency that I could report Davis Paul Management Group to for their lack of service and inability to get anything done. As stated in the prior notes, It is all but impossible to get anyone there to return a call even for easy to answer questions. I have called over 7 times this month to check to see if they received a check that I sent to them. After 7 calls placed I still have yet to get a call back. ANd this is just to say if they have something or not. I have lived in my apartment for 3 years and have had to replace the light bulbs in the common hallways since I moved in otherwise they would not get done. I had to have the carpet de-flee'd before I could move into my apartment and was asked my davis paul if I would not mind vacuming up the dead fleas myself as they just could not seem to get someone out to my place to finish cleaning my unit. They managed to cash my check very quickly however. They did not paint, I had to request they clean the carpet (which they did not) and I am sure they will be a big problem with my deposit when I do move out. They are very rude to deal with and even their form letters are curt and rude. When you get tired of trying to get your account manager on the phone, Don't bother trying to call one of the owners, they are even worse than their staff. The lack of customer service seems to come from the top. I must be listed as a core value of the company! If I owned a property and was looking for a company to manage it, this company would be the last one I would choose. If you find your dream apt and it is with Davis Paul I would suggest that you get a new dream.
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