First impressions say a lot. I called this salon and the gal who answered the phone was the owner of the salon and she was very friendly, down to earth, encouraging and honest. She answered all my questions about what to expect if I went there. She explained to me the difference between her salon compared to the rest of them, and that is what encouraged me to use their services. Excellent first impression. \r
Upon arrival, I walked in and was greeted immediatly and knew right away that I was in a stress free environment. It was nice and comfortable. They offered me a seat and a small menu of beverages to choose from. The owner had me fill out a customer card and then explained to me what would be happening next and told me who would be servicing me today. Excellent communication.\r
The senior stylist was courteous and attentive to my wants and desires and tried to provide that for me with great effort and expertise.\r
I got my hair done, it looks good and and feels great. I had some modest highlights put in and had a shorter texturized cut with long layers. \r
My only dissapointments were the fact that I paid for a style, yet my hair wasn't curled. I like to get my hair curled with a curling iron before I leave, it lets me feel complete and reassures me I will like the style. . I told the stylist that, so she tried curling my hair with a flat iron, which kind of defeated the purpose, but the effort was there to please me. Which I appreciated. The other dissapointment was the price. Even though I expected the price would be high, I was disappointed that I didn't get my hair curled in the 3 hours I spent in the chair for the money I paid..\r
However, I highly recommend this place because of the environment, courteousy, professionalism, expertise plus it's ran very well by a great owner and staff . Stands out above the rest.. \r
I got home, curled my hair and I like the style very much. I will go back and encourage you to also.
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