After having some damage to my vehicle by a tornado in New Orleans I brought it to Lakeside Collision Center. I had damage on the driver side door and also the rear of the vehicle. I dropped my vehicle off on February 26th and picked it up on March 6th, 2007. After paying for the repairs I got into my vehicle and after turning on my radio I IMMEDIATELY noticed that the clock in the car was not correct and the radio presets were all gone. The only other time that has happened was after I had the battery replaced. I thought it was strange that the battery would have been disconnected for the work they were to have done. But I did not make a big deal about it because I though that was the extent of the problem. About an hour later when I was washing my vehicle I noticed there was a powdery white finger print on the switch for the fog lights on the vehicle. I thought this was strange because why would anyone be using the fog lights when it was in the shop. Come to find out BOTH of the fog lights were burnt out. (Both of the lights were working on February 25th.) The man that handled my vehicle, Travis told me that they had no reason to disconnect the battery. (I totally agreed with that but that does not mean that someone that had access to my vehicle at the center did not do just that!!) So because they had no reason to disconnect the battery, Travis said that they are not responsible. \r
THE FACT IS MY BATTERY WAS DISCONNECTED SOMETIME BETWEEN FEBRUARY 26TH AND MARCH 6TH. DOING THIS RESULTED IN THE BLOWING OF BOTH OF MY FOG LIGHT BULBS THAT RETAIL FOR $19.99 EACH. I tried MANY TIMES to talk to the Manager Gary Steevs of Lakeside collision Center but he REFUSED to return any of my calls. This center is a very unprofessional place & it seems that anything that happens to you vehicle that is in there Care, Custody and Control is not there problem. My opinion is that you avoid lakeside collision center and go to one that is a member of the B B B.
Pros: The paint work was in good/acceptable condition.
Cons: Not honest about the materials used on my truck & NO Accountability for damage done to my truck when in there care!!
more