I work nearby and used to visit Sprinkles at least once a week. The quality of food and service has really slipped and now I buy baked goods elsewhere. My most recent (and final) visit: \r
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I waited in line for 20 minutes to receive unfriendly service once inside. Served a cold, acidic cup of coffee after discovering that they were out of milk. Three of my four cupcakes were overcooked and extremely dry. \r
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Either the owners have sold the business or national growth plans are taking their toll.
Pros: nice design
Cons: poor execution
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