Being a Haiku resident for some time now, I have frequented Collen's Bake Shoppe over the past years. When I first began visiting the restaurant nestled in the charming town of Haiku, I was pleased. The service was great, the food was delicious. Somehow, over the past year all that has changed. A few days ago I had my last visit to the said restaurant. The service was the worst I have experienced in any public place in a long time. I ordered a side of french fries to share with my 18 month-old daughter and as we finished the basket I was horrified to feel a large piece of glass in my mouth. Yes, glass. It seems there were many pieces of shattered glass throughout our fries, but being covered with Hawaiian rock-salt, we hadn't noticed until it was too late.
Pros: Convenient setting for residents
Cons: Health hazard, poor customer service
more