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RUDE - SLOW Service. Owners have the worst customer service. - Review by citysearch c | Bono's Italian Ristorante

Bono's Italian Ristorante

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RUDE - SLOW Service. Owners have the worst customer service. 3/7/2007

So, we have always ordered pizza from here and like it. Some of the sandwiches are actually good too. The rest of the food is mediocre at best. We waited 45 minutes for our food (well, some of it). 2 of us got our food and then 15 minutes later, the food for the other 2 arrived. No apologies, no explanation. Nothing! Then, the food was not good (not even the food that came out first). At any rate, when we complained, and asked for the stuffed shells to be taken off of the bill (as they were really bad) we were told by the owner that she will not take it off of the bill and we should not come back again. No worries, we won't !!!! We live in the neighborhood and always get our pizza from them as it is good and we like to support local businesses. No longer. Anthony's on Union is just a s good and they deliver. Oh, and they are actually open past 7:30 unlike Bono's. Pros: Good pizza, sandwiches Cons: Poor service. Slow service. Rude owner! The rest of the food is not good. more
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