Dreadful customer service - I ordered items from these people in November for shipping to the UK. Four months later the items have never arrived, and they are refusing to give me a refund until the post office have completed an investigation into where the parcel went. In the meantime I no longer need the items as they were for a Christmas present, so I have no interest in the post office investigation. They clearly don't care about their customers and have not been in the slightest bit apologetic about the situation.
Pros: Good range of products
Cons: Products don't turn up
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