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Lacking customer service skills-high price - Review by citysearch c | American Laser Ctr

American Laser Ctr

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Lacking customer service skills-high price 3/24/2007

First off, I would highly recommend laser hair removal to anyone. You see a noticeable difference in hair growth after one or two treatments. I have been to a couple of different places around the U.S. for treatment. American Laser Centers sounded like a trustworthy establishment and have quite a few different locations around the country. The first consult was very professional and I set up a treatment package. Prices are steep compared to other professional laser centers I've been to. The next appointment I had my treatment on the bikini and underarms and the specialist was very nice and accommodating. I went ahead and made my next appointment for 10 weeks later (as required by this laser center-some other places will only require 4 weeks in between each appointment). I showed up on time to my next appointment and was surprisingly told that they had lost my appointment!! They wouldn't be able to fit me in for another 3 weeks! I wasn't too happy about this. Pros: great hours-open weekdays late-and saturdays! Cons: poor customer service-high cost more
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