This is a high-end store that charges a premium and you get nothing in return. Lisa is the only pleasant/competent person in the shop, but it is hard to get to her because she is busy. I purchased more than $5000 worth of furniture(and other items) from this store, and I cannot tell you how rude the staff was to me. Particularly, the other older woman running the store is so not afraid to be rude and unhelpful all the while knowing how much money you are spending. When I called to find out when my furniture could be delivered, she basically refused to help me and said it would take more than a day to find out because she needed to help people in the store. Funny, when I was in the store, it was likewise hard to get any help from that same woman. She did not want to let me talk to the owner who I always tried to deal with because she at least had some sense of civilized behavior. The staff is so not afraid to be lazy and rude to customers that have spent huge amounts of money in that store. Why bother with this store-you can over-spend on nice stuff elsewhere and get better customer service, or at the very least have a pleasant experience. Who needs to be treated like that when you are pregnant of all times!
Pros: High end furniture/goods
Cons: Goods are charged at premium, Rude, lazy staff-among the worst customer service I have ever encountered.
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