I just came back from the best massage ever by Lauren! Although it was NOT peaceful. There was extremely loud talking outside my door almost the entire time- could you believe it was the owner carrying on and on about skin care? Very nice. I have never been so tense at a massage in my life. She stopped talking for 10 minutes then started up again. I asked two times for her to please keep it down. Then when I left my room - she was standing outside and gave me a look up and down. She is not the only spa in Michigan. I will definitely take my business elsewhere. Carol does a great job in hiring a knowledgeable staff, but should really check her attitude at the door. A spa is a service business and only keeps in business by people who visit the salon. Shouldn't the clients be treated with respect? The girl at the front desk gave me a discount of $20. It broke my heart to still pay $90 for the stressful atmosphere. Too bad I couldn't just give the money directly to my massage lady. She worked very hard for her money, but it was ruined by the owner.
Pros: Great massage
Cons: Owner should respect her clients
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