!st Time Review for me: The DMV Clinic charged us $250 for a diagnosis, and they could not even find the problem. They didn't give me a copy of their estimate, and since they had awards out the yin yang, I assumed I could trust them -- WRONG. What I remember signing was an estimate of $125 max -- for fixing the problem. Then late in the day without calling us -- I had to call them, they said it would be $250 and no repairs had been made. They wanted another $200 to replace a radiator hose -- not even the problem for which I took the car in to them.\r
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This clinic thinks they are a medical clinic and they charge similar prices. They even used a stethoscope to listen to my engine. Only a medical clinic can get away with charging big bucks for a non diagnosis. However, a medical clinic has more reason to justify that since they have insurance premiums of $150,000/yr and up to cover their practice. Plus, when a body dies, that's it. When a car dies, there's always the possibility of getting another one. So even though auto mechanics may be almost as complicated as the mechanics of a human body, the risks don't even compare -- I mean at least they don't compare for those with morals and ethics.\r
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The DMV Clinic need to be upfront about charging $125/hr for diagnosis, whether or not they find a problem. They also need to be upfront about letting the customer know they will take their sweet time to look at every detail of the car, whether or not it is relevant to the problem, during this costly diagnosis.
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