I purchased gas logs as a birthday gift for my husband. We had discussed converting one of the fireplaces to gas for years, and it was time. They have nice products, but do not expect kind or knowledgeable assistance on the weekends, some sales people are rather short. A young man possibly a store owner did offer clarification and assistance to my requests upon a return trip. Installation not in time for my husbands birthday. Thank goodness for a product brochure and a fancy envelope! Installation was actually delayed again past the original date. But I find it hard to complain as I write this sitting by the fire!
more