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Lack of Customer Service - Review by citysearch c | Johnson Kerry W Md

Johnson Kerry W Md

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Lack of Customer Service 2/5/2007

I have been a patient for 16 years and a very healthy individual. He delivered all three of my kids without issue, however, when he needed to perform a hysterectomy, his post-op follow up and his answers to questions and solutions to problems were curt at best. I have complained about headaches since the day of the surgery, and he put me on HRT. At four weeks after the surgery, he told me the headaches have nothing to do with the surgery and too many people jump that HRT is the issue - and to find a neurologist. Yet when I excited the exam room, he had changed the HRT brand and it appears the strenght with only an explaination that ""these are essentially the same - just throw out the other ones"". I visited another doctor the next day who was unsure why he apparently changed two variables and that headaches and HRT are a warning sign to be addressed. I really get the sense that he only wants to deal with the obstectrics end of his practice. Cons: Follow up care to Surgery was poor more
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