These guys actually care about your budget, needs, and how you plan to use an appliance. I needed a space heater and after looking at five other local stores (mostly the big chains; Target, Lowes, PC Richard), I ended up somewhere my neighbors have shopped forever. The staff really listened to what I wanted and didn't try to sell me the most expensive model. It turned out I got a defective heater, so I called them immediately, and they hung onto another one until the next day when I could exchange mine. Not only were they apologetic, but they took the time to test the new one before giving it to me. A second trip over is not a big deal when you find staff who care about what they do. Definitely worth paying a little more to shop here.
Pros: Helpful staff, don't try to sell you most expensive product
Cons: Small store so not a ton of choices
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