I have 2 tv's that needed repair. One was a JVC that the bulb went out on,and the other was a Toshiba bigscreen tv that the colors were all messed up. The JVC was repaired way sooner than I expected, and the tech answered all my questions and showed me how to do it myself next time. He also explained what would cause the bulb to go out. Great guy. The Toshiba ended up costing me almost $400 for the repair, and I thought that was a bit high, so I called around to other repair shops and got estimates based on Associated's repair. I found that they were cheaper than the others, including American (whereI bought it, and they told me almost a month to get to it!) and they repaired it faster than others said they would. My on-hold time was a bit long, but they appologized and got things done fast. Great company. I hope I never have to use them again (only because that means my tv broke!), but if I do, I won't worry about a thing.
Pros: Friendly staff and techs, know what they are doing.
Cons: Wait time on phone is about 3 minutes. But they make up for that.
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