I have nothing good to say about these folks. They are perpetually late (3 appointments so far were supposed to show up ""between 8AM and 12PM"", but don't show until well after 1PM). They have no knowledge of how to work on Plasma screen TVs. I've had the same problem now for weeks, and after 3 visits it isn't fixed. They finally took the TV to the shop, and when it was returned it had several large scratches on the screen, a gash on the stand and broken plastic on the bottom of the stand (dropped??), the casing of the TV was scratched and dinged all around, and several screws were either loose of missing from the back panel. The guy who brought the TV back pulled it out of the back of his extended cab pickup like a piece of plywood. The TV was not in any way protected. I knew there was a problem when they took my TV, they put it on top of another one in the van they were driving at the time. Whenever you call them, their computer is down and somehow that means they can't talk to you. I really don't see how they stay in business.
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