You should know there is something wrong when owner & employees pronounce their business as ""Twice as Hot"". ""Haute"" as in ""haute couture"" is French for high fashion and is pronounced with a long o sound as in ""tote"". But that is negligible compared to the lack of respect that this business affords its customers. From the outset of consigning one's clothes to the bottomline of being paid, you can expect to be patronized at best or lied to at worst. I've been ""sick, on vacation, swamped, short-staffed..."". There are countless excuses for not sending payments, and certainly not an apology offered, instead expect hostility and defensiveness for even inquiring. It took five months to have a check mailed to us, quite unbelievable and very unprofessional. Please take our advice -- find another consigner for your unwanted fashion; there are many other reputable consignment boutiques here in Denver that are much more worthy of your garments & will treat you with fairness & respect.
Pros: location
Cons: unprofessional, unorganized, unfair payment practices
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