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Good food but service/customer service needs to be improved. - Review by citysearch c | El Rocoto Restaurant

El Rocoto Restaurant

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Good food but service/customer service needs to be improved. 2/27/2007

The city of Los Angeles gave this location a ""C"" grade. The restaurant rapidly posted a letter apologizing to El Rocoto Restaurant clients for the inconvenience and blames the situation to a worker who had made previous mistakes as a result was fired. The food is good, that is, if I was to grade it from 0 to be the lowest and 10 been the highest, I would give it an 8.5. In addition, the service needs more attention it needs to be enhanced; some of the waitresses and waiters forgot or took a long time to provide me with a fork or my drink. I personally would give service a 3.0 grade out of 10. Ten being the highest/excellent Pros: Great food, presentation, and great flavors Cons: Location was given a ""C"" grade by L.A. County Health Dept and blamed it on a worker who was fired. more
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