I chose Montego Bay for a birthday celebration for my mother and made advance reservations for 5 for a Saturday night. Upon arrival we were told by the hostess (?) that they were ""behind"" and not ready for us, they were out of all but one chicken dish including jerk-chicken (a mainstay!) and the main appetizer, the authentic Jamaican pasties. We were told to wait in the bar, and being that this was a birthday party, we thought ""great, a pre-dinner drink""...well, we were never approached by a server in the bar and got nothing! Eventually we were led back into the dining room, where the decor and furnishings are cheap looking and uninviting. However, our waitress was very sweet and attentive, and apologetic about the missing menu items and helped us choose other dishes. About halfway through our dinner, the ""hostess"" began vacuuming in the main dining area about 10 feet away from our dinner party. We asked our waitress if she would ask that the vacuuming stop until the restaurant was closed and our dinner was over, as it was very disruptive and unpleasant. She came back and told us that unfortunately she couldn't do anything about it because the person vacuuming was the owner! This was the same staff person who had ""greeted"" us at the door. Our dinner was at 8:30 pm, the restaurant was open until 11 pm and the vacuuming began at about 9:30 pm! Though the food was flavorful, we will not return to this restaurant as the owner clearly does not appreciate her customers, nor the ambience she provides for them!!!
Pros: Tasty food
Cons: poor ambience
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