Living in the area we decided to try the Heidelberg, and boy was that a mistake. The waitress was terrible, when we asked to get clean silverware she didn't understand, she didn't speak english, spanish, or german (we had all these languages covered at the table by chance). We asked what the soup of the day was and were told it as cold soup, but she couldn't tell us what the soup base was or anything else. The food was extremely expensive and after about a 45 minute wait we finally got ice cold grease. It was not good. They only had about 5 German type dishes on the menu too. The live entertainment was even worse. It was a man and a women allegedly singing karaoke style (not karaoke night, they just didn't have a band), however, whenever they would put down the mics the vocals would still be going on, they were lip syncing, and not to very good vocals either!
Cons: Service, cleanliness, food, entertainment....
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