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The Bad Service Overrides any positves.... - Review by citysearch c | American Museum Of The Moving

American Museum Of The Moving

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The Bad Service Overrides any positves.... 2/22/2007

Having gone once before- we endured two hours of child-unfriendly ""security"" staff telling kids not to touch the glass or dividers between the kids and the subjects- I vowed never to return. However, Happy Feet was being viewed, and through traffic sleet and rain we (5 and 8yr old in tow) tried it again. We arrived 10 minutes late and again, the rough security staff who act more like militant militia soldiers than friendly curators, snapped we couldn't buy tickets for the kids movie anymore. Then he changed it and said it was sold out. Then he insisted we purchase tickets to see the museum while he proceeded to count them out, and got upset when we said we only came for the movie. Who is managing the customer service? An ex militant, or a membership director? NYHall of Science gets my membership and vote! Pros: It has some fun workshops for kids Cons: It isn't a place for kids, staff was recruited from ex militias and it is an unfriendly place, don't be late. more
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