There is a reason why Nordstrom is my FAVORITE department store. I walked into the shoe department looking for a pair of shoes I'd seen about a month ago that caught my eye. Bummed that they no longer had them in stock I was thrilled when the sales rep offered to search throughout the company. She searched to see if any other stores had the shoes but unfortunately all stores were out. She didn't stop there. She tenaciously called the Nordstrom's outlet, store by store, until she located my shoes. How incredible is that? Great service, huh? Great job Nordstroms!
Pros: Custmer Service
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