They outsource moving like any other movers. They knocked down my mailbox while moving my neighbor's daughter. Repeated attempts to contact and resolve this issue have been stonewalled. Their truck left paint on my mailbox, and I live in an out of the way secluded cove/cul-de-sac. They claim their driver said it was a DHL truck. DHL had no deliveries to the 3 houses in the cove. (passing the buck). I set up a time to see their truck, they missed the appointment time. They were supposed to send someone out, they never contacted me. Customer service is horrible and return calls are not answered. Look at the local business review (this website won't let me use the three acronym letters for some reason) where they they claim to be a member and you'll see that they have not adequately answered the last 3 problems filed with them in the last few years.
Pros: Snazzy new building
Cons: Poor customer service, no follow through/follow up. Lack of respect for neighbors. Drivers make up stories.
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