I've had bad experiences with carpet cleaners and was hesitant to try them again but those days are over. The rep was great at explaining what he was going to do before he even got started. He arrived on time and took care to pre-inspect the job as I had some bad spots. (leftover from my toddler's b'day party). He worked to get out spots I never dreamed would come out. If you ask me, the price was too low considering the service i got. I knew exactly what I would pay upfront and he even gave me booties to walk in until the floor dried...which did not take long. I highly recommend this company. It's Karpet Kleaning Express for me from this day on.
Cons: No complaints
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