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Horrible experience, missing and broken items, total lack of customer service - Review by citysearch c | Morales Moving & Stroage

Morales Moving & Stroage

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Horrible experience, missing and broken items, total lack of customer service 2/9/2007

DO NOT USE THIS COMPANY. The first move Morales did for us involved packing a single family home and store all boxes and furniture in their storage for 3 months. After 3 monts when delivering to our new home, over 9 boxes were missing and furniture (buffet, table, ...) came back severely damaged. The second move involved packing and unpacking a 2 bedroom condo in the same day. Even with this simple move a box with precious items (and valuable) went ""missing"". Claims for both damaged/missing items moves went unanswered and Morales now ""does not remember"" he did these 2 moves for us. As a result he is refusing any damage payment for these 2 moves even though they were fully insured. A company like this lacking even the most basic ethics should not be in business. more
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