I went to Appetito recently for brunch because I had gotten a $25 gift certificate to the restaurant years ago. On the gift certificate there is no veribage about what kind of food you had to order to use it, or the amount of food you had to buy, etc. so I went in for a Sunday brunch. I presented the gift certificate to the waitress at the end of the meal and she immediately gave me attitude and said that I could not use it on brunch and that stipulations of the gift certifiate were mentioned on the website. Since I had gotten it as a gift I had not visited the Appetito website. She called the manager over and his attitude and demeanor was even worse. Even the other guests in the restaurant were shocked at how rude he was. In the end he did not honor the gift certificate and was not in the slightest even apologetic. My experience at the restaurant ruined my day, and even two weeks later, I am still fired up. I would never, ever recommend this restaurant to anyone.
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