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Service has improved - Review by citysearch c | Cubana Cafe

Cubana Cafe

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Service has improved 2/14/2007

I boycotted this place for a while since every time I went, regardless of whether the restaurant was packed or nearly empty, the service was terrible. My water glass went unfilled for almost the whole meal, food took forever to arrive, and sometimes we received chips and salsa while other times we inexplicably did not. Recently though, I gave it another shot, and fortunately they seem to have stepped up their game and gotten back on the ball. The food here is great - always fresh, hot and you can't find a better value on Smith Street than the medianoche Cuban sandwich with a side of maduros (rounding out to about $7). The stuffed poblanos with seafood are great, as are most of the chicken dishes, the ropa vieja and the shrimp and avocado salad. I'm glad to report they've ironed out the service kinks (knock on wood) and I look forward to returning sometime soon. Pros: Wonderful Food, Festive Space, Great Value Cons: Sometimes Spotty Service, Crowding more
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