I use Aetna Insurance and opted for Monarch Dental because it's close to where I work. It was not a nightmare, but it was certainly bad enough. My 1:00 appointment didn't happen until 1:45. People who arrived after me went in before I did. This wouldn't have bothered me, but them charging me $160 for 4 shots of desensitiser. I looked at my insurance and thought it would be covered and spent more than 30 minutes on the phone with Aetna. It was a miscommunication. My insurance didn't cover the type of analgesic they used and they didn't even explain that!!! Why couldn't they have simply used Novacaine that would have been covered?
Pros: Dr. George is sweet.
Cons: Used analgesic not covered by insurance, no magazines in wait area, pushy sales staff
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