My experience with Taylor's Sports-N-Imports was very frustrating and the worst service I have had from any other place I have taken my '99 Audi A4. My car problem: A drivers side window that would not always roll all the way up and sometimes not roll up at all. Over the course of three visits (one being to have their mechanic fix a door lock problem he caused while taking apart my door) all I walked away with was $500 out of my pocket, a window that still does not work properly, gas out of my tank for making the trip back to them to fix the door lock their mechanic broke plus the fee they charged me for fixing it. Steve, their service writer would not even concede that the mechanic messed up the lock in person after apologizing over the phone and saying he would refund the money. On my last visit, after the window was not fixed his solution was to just call everything even and not pay a refund. How he thought after everything that happened we could call it all even just blwos my mind. Needless to say I can not recommend Taylor's to anyone as I would not put my worst enemy through that type of aggrevation. Good mechanics are hard to come by and you would be better off by not wasting your time (and money) in Mooresville for your import.
Pros: none from my experience
Cons: paid money- nothing fixed
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