In 2004 I had a graduation party on the Queen Mary for my daughter. The people were wonderful and their services were attentive and outstanding. Based on this previous experience, my daughter had her wedding also on the Queen Mary in 2005. It started well, however, one month prior to the wedding, the original wedding planner quit without telling us and the new wedding planner made changes to the menu without consulting us, never answered any phones calls or responded to e-mails. Three days before the wedding, I had to talk to the general manager before the new wedding planner would respond (she quit the day after my daughter's wedding). On the day of the wedding, we were rushed out of the chapel before we can take any wedding photos even though we were promised that date one year in advance and was also promised there was no other wedding after my daughter's. The worse, however, was the fact they lost all my the daughters items on their wedding table, i.e., vintage champagne glasses, flowers, etc. I went back to the ship several times and spoke with the wedding coordinator to find these items. They were never found and she never called back. To this day, I'm still mad about the whole affair and I have discourage many folks not have their events there. I'm happy to say I was successful in turning a few people away. Now my other daughter is graduating soon and in planning her graduation party, it brought back some bad memories of the Queen Mary, so I thought take the opportunity to get this off my mind.
Pros: Historic value
Cons: Inattentive service.
more