As a repeat customer at Sterling BMW and Sterling Collision, I have had good experience both at the service dept of the dealership and their body shop. My 540I was at the body shop for almost 2 months getting the front end replaced. I was told it would take about 8-10 weeks for the total repairs (final bill of $19,430, thank goodness Insurance company picked up the tab) and it took them that long to repair the car. I visited the shop on several occassions to make sure they were working on my car. I was treated with respect and am thankfull to their manager for his professionalism everytime I went to look at my car. They detailed my car when I picked it up, it looked almost as good as the day that I got it from the dealership. Black is not an easy color to hide any mistakes and I tried very hard to find some flaws in the paint but was not able to tell what part of the car was not painted. I am very satisfied with the repairs. I hope I never have to go to another body shop again....... enough accidents for me for the rest of the year 07,08 and 09.
Pros: Very modern & clean facility, I was impressed to see a body shop this nice.
Cons: Busy shop, too many wrecked cars
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