I have encountered frequent problems here. There is a lack of familiarity with your pet even if you have been coming for years. Minimum standards of care are often neglected and they tend to be careless. The charting is poor and inaccurate, things like current weight are never kept up with on the records. There is a high turnover of Doctors. They have receptionists call with test results instead of the Doctors, they will put you on hold multiple times to relay your questions about test results etc..., but the Doctor never comes to the phone. One of their receptionists is really snippy. They do not know basic things, like you never give a rabbit penicillin. Their prices are high given the quality of care they provide. Maybe they are good with farm animals, I don't know but do your house pets a favor and go somewhere else.
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