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20.21: Overpriced, awful service - Review by citysearch c | 20.21 Restaurant

20.21 Restaurant

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20.21: Overpriced, awful service 12/13/2007

I have been to 20.21 three times: for appetizers, dinner, and brunch. Each time has been more disappointing. The food is OK but the service is atrocious. The last time I went with four friends, we left cash and split the rest on 2 credit cards. They incorrectly billed the ENTIRE amount to one card even though the slip I signed said they only charged 1/4 of the bill. I didn't see their error until I double checked my bill statement and then it took two calls to their manager before it was fixed (and no offer of a special discount for the next trip, which most restaurants would do). The time before that, they forgot to return my credit card I had to track down our waiter to find it. If you go here, save your receipts until the final charge appears on your account! Instead of 20.21, head across the street to La Belle Vie - they have amazing food, amazing service, and a bar menu for those that don't want to splurge. Pros: View, convenient if you're at the Walker already Cons: Service, Service, Overpriced, Service more
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