That is pretty sad. They made a horrible mistake on my hair by turning it blue. The stylist on her own decided to change the color of my hair which was never asked for. Then ruined it in the mean time. Mary sent me emails blaming me for the horrible color and said I was difficult and unable to please. Who would be happy with grey/ blue hair. I was only upset and not mean. Would you let the same stylist who took it upon herself to change the color in the first place? That is all I said. I was never mean,just upset. I am shy and she called me curt. She made me feel like I was unable to tell the stylist what I wanted. Either way i never asked for dark hair and it was now bluish grey. The color correction while better was still copper in color and not what I went in for. It was not her fault she did not know my original color. She did a nice job fixing my hair but, with all i spent all i was asking for was the difference in price since i was charged with my hair being darker which it was not when i left. Mary is extremely unprofessional. She called me a liar which I never lied about anything. Let me know if you would like to see the e-mails that she sent to me. I alone may not be able to affect her salon. I just hope the fact I am an honest and nice person others will not go to the salon. They do not deserve your business. I wish I chatted with the other customers before I went there.
Cons: mary the owner is not a pleasant person and unprofessional
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