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Horrible Customer Service: Quality food is first - NOT Coustomers! - Review by citysearch c | Old Shawnee Pizza & Italian

Old Shawnee Pizza & Italian

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Horrible Customer Service: Quality food is first - NOT Coustomers! 12/26/2007

When my pizza was brought to me it was clearly not what I had ordered. I asked another associate (who appeared to be a manager) if this was what I had asked for, she said it was a smaller size but the server charged me for what I received (not what I had ordered). There was no apology because in their eyes, when a consumer does not receive what they have requested, I guess it's not an issue. Mistakes will happen, but absolutely NO strides were made to make things right. My (wrong) pizza was tasty, but this area offers a variety of dining options with much better customer service that would be worth the visit. I should have read the reviews first; if you're hungry for pizza and don't mind ill-treatment from employees this is the place to go! Otherwise, not worth it. Pros: Tasty Pizza Cons: Awful Customer Service more
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