We have been to Franco Diamonds many times. I have gotten appraisals there, have had items designed, and have bought items from the case. The staff is very friendly and helpful. The jeweler is more than willing to help you come up with design ideas. If you haven't been there, you should check it out. They are down by Swan Island, and are located in a marine store! Kind of a crazy setting, but fun. Great prices, too!
Pros: Customer service, quality items
Cons: Not open 7 days
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