Here's a story: I had my vehicled damaged while parked at my apartment complex. I noticed the odd place that the damaged had occured and logical placed it to be damage from a snow plow. It had snowed that morning and I remember hearing the plow. It was a Sunday, so I called and left a message with the manager. I was promptly called the following day by the manager and told what course of action was going to be taken. I was to follow-up this claim with the property maintenance company, Kimball Porpety maintenance. One of the assistants from Kimball called me to get my account of what might of happened and where my vehicle was parked; I even supplied pictures of the damage to them. I was told that someone was going to get back to me shortly that day. No one called. I called back two days later and was told that the acct. manager would get back to me that day. No one called. I called the next day. Again, I was told someone would call and if they didn't to call the next morning. No one called. I called the next morning and FINALLY got some ANSWERS. I was told that they weren't in agreement with my findings and that they wouldn't pay for any of the damages. I expressed my disappointment and was directed to the GM of Kimball. The GM was not really any help and said that the OWNER was the one who plowed that lot that morning and he would have the owner, Russ Kimball, give me a call. I had the feeliing I was going to be stuck with this damage and conceded to get it fix myself, $500.00 worth of damages. Later that day my conversation with Mr. Kimball was heated, with him taking the aggressive tone towards me. He said that, I attacked his integrity and was calling him a 'liar'. I simply stated that, the damage my vehicle had incurred was conducive to the blade of a snowplow. He wouldn't even listen to this possibility, saying it was 'impossible', and proceeded to tell me to 'go to hell'. Unless they see themselves do the damage, Kimball PM won't be accountable.\r
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